The Philippines is among the world's top countries for outsourcing services, along with India, Ukraine, Poland, South Africa, and Malaysia. Beyond customer service and back-office roles, more companies are entrusting other vital business functions to offshore teams in the Philippines. This article will discuss why companies leverage offshore teams to assist them with more complex tasks beyond customer service and data entry.

On March 2022, Google announced that by July 2023, Google Analytics' Universal Analytics (UA) will no longer be collecting data. As a result, almost all websites will have to migrate to the less popular GA4 (Google Analytics 4). This new update will also change a lot of metrics tracking for SEO specialists and website owners. Since the switch to GA4 is inevitable, we rounded up the main differences between these two tracking systems to help you navigate this critical change.

Leveraging an outsourced sales team can be a great way to accelerate growth, whether you're a new start-up or a well-established business looking to scale. However, when companies don't know all the facts about outsourcing, it can easily lead to some misconceptions. The outsourcing industry has dramatically evolved over the years, and many have become experts in supporting sales teams. Here, we will dive into some common misconceptions and provide more information to help you make the best decision for your business.

Many businesses require extended coverage. For example, many tech, travel, and hospitality companies often need 24-hour coverage, including those in the outsourcing industry, supporting many of those same businesses.

The most critical concern of businesses considering outsourcing, according to Deloitte's Global Outsourcing and Insourcing Survey, is their ability to monitor and manage the outsourcing provider's performance effectively. In addition, attrition and cost were two primary concerns of these companies.

As CEOs and teams explore cost-effective ways to offload administrative work, hiring virtual assistants has become more appealing to executive teams. But some business owners are still unfamiliar with how VAs can help reduce costs for their business. VAs provide services based on your needs at your request. It's a flexible arrangement where you specify the number of hours you expect to work weekly or monthly, allowing you to carve out the help you require at a price you can afford. So, generally, pay for the services you need to reduce costs. But there are other reasons why hiring a virtual assistant can be a cost-effective solution for your business.