Startups have increased quickly over the years, but many have struggled for different reasons. With the limited number of key employees, the startup's primary team members typically fill multiple roles, leaving people overwhelmed, and the pace of work slowed down. The situation also poses a greater risk of error when trying to manage operations outside their area of expertise. In this case, outsourcing is a tactical solution for startups.
Outsourcing providers benefit businesses of all sizes and shapes, not just large, well-established companies. This article discusses everything you need to know about how outsourcing can provide that much-needed cost-effective support.
Entrepreneurs work around the clock, and many have a tight schedule and limited resources. Although entrepreneurship is exciting, it has its challenges. One of the most critical mistakes entrepreneurs make in times of difficulty is sticking to ineffective methods and refusing to consider alternative solutions.
For startups, it's essential to evaluate the business needs. Do you need to add human resources, cut costs, or support specific business processes with a missing infrastructure? Do you need these processes done in-house or offshore? Which of these options allow greater flexibility and growth for your startup?
Whatever the answers to those questions turn out to be, business process outsourcing can help startups achieve significant success.
Peter Drucker said, “Do what you do best and outsource the rest.” He's right. Outsourcing brings benefits.
Outsourcing is a part of a growth strategy to reduce costs, allowing businesses to grow and scale with additional financial resources. This is true across all industries, as costs for outsourced services such as customer support, accounting, IT, and even HR work such as recruitment, team management, and all legal oversight are reduced.
In the world of startups, every minute is valuable. Back-end jobs like data entry, payroll processing, and customer support can be conveniently outsourced. When you outsource specific business processes, you can save a significant amount of time that can be used to focus on your core business.
Startups are often burdened by high turnover rates and need to hire for the same position multiple times per year. Outsourcing to remote teams relieves this burden while also fixing the problem by filling in the work required during the holidays.
In addition, as startups grow, customer value increases. It’ll reach a point where this will outpace in-house staff abilities. Outsourcing is critical to take necessary actions to avoid labor shortfalls. Freeing in-house staff from non-core tasks will make it easier for the company to focus on creative processes.
Because of the Great Resignation that began in early 2021, recruitment gaps left workers with more responsibility, with some juggling multiple full-time roles. According to the Society for Human Resource Management in the United States, more than half of American workers who chose to stay at their jobs have taken on more responsibilities due to the Great Resignation.
However, 2022 marked the beginning of a new era. Companies are putting a stop to new hires or are simply unable to find the required personnel. Instead of debating whether or not to hire, companies are increasingly considering outsourcing.
Companies of all sizes and industries have turned to outsourced teams to stay afloat. Businesses realize that the ‘new normal’ remote-first conditions enable them to take advantage of the global offshore workforce. Therefore, it is well worth their time and effort to engage with a remote workforce in order to scale up their business.
Outsourcing allows startups to tap into a new talent pool through an outsourcing partner. The benefit of outsourcing processes to specialized companies is that they offer expertise, so you don't overestimate your ability to accomplish the work yourself. In addition, by offloading tasks to highly qualified and dedicated specialists, the company can reach its objectives and goals through reliable, high-quality partners.
Philippine outsourcing is now well known worldwide for providing quality staffing solutions and offering everything from customer service and call center functions to a wide range of professional and technical positions. Accountants, architects, developers, designers, animators, marketers, and social media managers can be found in the Philippines.
At eFlexervices, the BPO partnership we offer will benefit everyone involved because we drive performance. Our high-performing professionals use data to construct a performance-driven culture that puts people first. We believe that high investments in people and culture will produce a high-performing team, delivering high-quality services to our customers.
So, whether you need to start small or gradually scale and increase the number of outsourced services, eFlexervices can make that happen for you and will help spark your startup success and clear the path for growth.
We encourage you to contact us with any questions or comments you may have.