A skilled property management virtual assistant understands the daily ins and outs of the industry and can offer assistance in wide areas of property management. The tasks they handle allow property managers to deliver better service by freeing up their employers' time. But each virtual assistant has unique skills and talents to offer realtors, so it’s important to know what you need to delegate to make the partnership work.

Tasks You Can Delegate to Your Property Management VA

Managing Schedules

Time management is a critical factor in the real estate business. One primary duty of your VA is to organize your schedule and make sure you don't miss any appointments with tenants and prospective partners.

Handling Complaints and Maintenance Requests

Maintaining the property is crucial, and your VA will make sure that every request and complaint will be acknowledged and acted upon immediately.

Handling Property Management Software

Your VA can make sure that your property management software is utilized to its full extent to analyze data, manage accounts, automate reminders, and more.

Developing and Implementing Marketing Strategies

Without proper marketing, any business will struggle to succeed. With a VA by your side, you won't have to worry about the time-consuming aspects of this.

Receiving and Processing Applications

After receiving applications, the VA can conduct credit checks and even the initial interview. Then, after verifying requirements, they can start processing the application.

Managing Files

VAs can input information into the property management software and ensure all files are up to date. They will also keep a record of complaints, maintenance requests, and other concerns in an orderly fashion.

Giving Virtual Tours of the Property

VAs can take images, create a gallery, make a slideshow, or take a video of the property to give your partners an online tour.

Managing Contacts

VAs will keep orderly and updated contact lists for you and actively seek companies that provide lower rates and better services you can partner with.

Processing Maintenance Requests

VAs may not be on-site, but they will process maintenance requests, record them for future reference, and forward them to the related maintenance personnel.

Listing Vacant Properties

Your VA can keep listings up to date and update them once a property becomes available. They can also put together a list of sites to publish your listings.

Processing Bills and Payments

VAs can ensure that all bills and invoices are paid on time, manage payrolls, send out payment notifications, and document payments.

Assisting with Bookkeeping Tasks

Keeping track of your finances is vital. Your VA can use tools like FreshBooks to record financial data and keep it organized.

Following Up On Late Payments

When a tenant fails to pay on time, your VA can call or send them an email reminding them about their payment.

Researching

Instead of spending countless hours trying to digest tons of information for a partner meeting or presentation, your VA can compile it all into a summarized report.

Prospecting

Prospecting involves looking in every nook and cranny for potential customers, and while it is essential, it is time-consuming. With a VA, you would only have to worry about meeting and closing with the partners.

Customer Relationship Management

Remembering a birthday, work anniversary, or other milestones goes a long way with customer relationships. Your VA can utilize CRM tools to ensure you don't miss any of these.

Website Management

Your website can be bugged, broken, or hacked. Having a VA to manage your website can prevent these issues.

Handling Social Media Accounts

A VA can maximize social media for your brand and keep you connected and engaged with your customers.

Writing Blogs, Copy, and Website Content

A VA can help establish your authority and credibility with SEO-optimized blogs. They can also create content for ads, announcements, and other marketing materials.

Designing Marketing Materials

If your VA has a background in graphic design, they can design brochures, billboards, catalogs, posters, banners, and other materials to promote your brand.

If you're thinking about employing an offshore property management VA, consider what responsibilities you can delegate that can help save you time and money.

You can get the help you need in running your business with highly qualified offshore property management virtual assistants from eFlexervices. eFlex can assist you in transforming your local team into a property management powerhouse by handling the majority of your administrative responsibilities, so you can focus on building relationships with your partners and growing your business.