Companies that want to compete worldwide should look to offshore outsourcing. With the shifting conditions in the marketplace, management is confronted with higher levels of complexity in business processes as well as disruptions brought about by changing demands and advancements of technology. It is for these reasons that offshore outsourcing is an effective strategy in upgrading and enhancing the functions of traditional businesses into a network of competencies.
According to a study by Michela Pellicelli of the Department of Economics and Management of the University of Pavia in Italy, choosing to offshore most of the productive and economic activities and processes can help companies transform themselves into virtual organizations where functions could be outsourced by forming flexible networks and agile organizational structures through a business processing outsourcing service provider such as eFlexervices.
Businesses can save on operational and labor costs through offshore outsourcing. Your company can convert fixed costs to variable costs that further yield a significant saving. When offshore outsourcing is properly implemented, business processes are enhanced by taking out uneconomical expenditures to increase the quality of work.
Another way offshore outsourcing helps companies save money is through tax breaks. When you handle business overseas, you can take advantage of lower corporate tax rates. This will have a positive impact on your company’s bottom line.
A journal released in a Global Strategy Journal by Wiley states that offshore outsourcing serves as a decision-making vehicle that endows firms with valuable flexibility to adjust the scale or withdraw in adverse scenarios with limited cost. This means offshore outsourcing makes it easy for companies to increase or decrease work capacity or manpower based on current business needs and future forecasts. Offshore outsourcing service providers understand and anticipate your customers’ changing demands and requirements.
With offshore outsourcing, your company can free up internal resources so you can utilize these in-house resources for other strategic purposes. This benefits your company because you not only free up time but also free up capital so you can drive your business forward. When you shift the workload to an outside source, you can focus more on your growth strategies.
Having a dedicated team of industry experts through off-site partners will help you complete non-core business activities faster and more efficiently, leading to better service. Offshore outsourcing also helps improve customer service. When you have an offshore BPO service provider, you guarantee that your customers get 100% uptime 24/7. You can be confident that all needs are met, resulting in increased business continuity and productivity.
Setting up an offshore presence enables the company to establish new markets and broaden its customer base in foreign countries. Offshore outsourcing empowers a business to explore areas of expansion and new opportunities. In other words, there will be more open doors for growth that can significantly benefit your business.
When you tap third-party providers with their experience and expertise in handling operations and administration, you increase brand awareness among current and potential markets. This is an important key to business expansion.
When you partner with an offshore outsourcing provider, you get access to outside expertise that specializes in skills your company lacks. By outsourcing to diverse and talented individuals, companies strengthen sustainability that will impact growth and profitability. In addition, the company also gets access to the latest technology without having to invest in customization processes or software implementation because offshore outsourcing service providers already have those in place.
Risk management is another reason why it’s smart to opt for offshore outsourcing. With offshore manpower, operations can be fine-tuned quickly to meet the demand of your business processes. By outsourcing, the company can share associated risks, thus reducing the burden. Managing risks effectively and efficiently is a determining factor for the overall success of any business.
Outsourcing offshore empowers a company to dissociate itself from non-core functions that are difficult to manage or control. When you outsource processes, you free yourself from additional responsibilities because you’ve entrusted these tasks to personnel who are equally knowledgeable. You get the service of industry experts, thus empowering you to focus on your company’s core business processes and better serve its shareholders.
Capital and manpower are higher commodities in a difficult business environment, which is why companies need as many talented people as possible to focus on what matters in the business. At eFlexervices, we understand how important this is. With more than twenty years of experience in the business process outsourcing industry, we provide dedicated world-class services in customer support, technical support, customer experience, real estate, marketing and sales assistance, human resources, and operational assistance. eFlexervices empowers your core business so you can focus on maximizing the return on your investment and achieve your business goals.
We encourage you to contact us with any questions or comments you may have.