
For years, multisourcing has been a tactic that many companies implement to help increase productivity, gain access to a diverse group of talent, and acquire new levels of competitive advantage with more flexibility and agility.
We will cover some of the pros and cons of this business process outsourcing model to help you determine if this is something you can explore for your own business.
Multisourcing is a strategic approach where businesses contract multiple outsourcing service providers to deal with rising business demands. In this kind of agreement part of the business's internal resources are used to manage and execute operations.
Multiple outsourced teams can significantly improve operational efficiency by tapping into diverse knowledge and expertise. In addition, this type of sourcing process can also aid in business risk management strategies.
It is, however, challenging to manage multiple outsourcing partners. Below are a few pros and cons of multisourcing that you might find helpful.
Reducing Risks While Improving Service or Product Quality
Less reliance on one individual service provider means you have more flexibility when something goes wrong. Multisourcing also allows for healthy competition among different providers, which can improve quality and collaboration across a group of them.
Flexibility and Scalability
Multiple sourcing strategy allows you to quickly increase your needed workforce without hiring internal employees. Also, unlike with single sourcing, when using multiple outsourcing providers, you can access a broader talent set, and more flexibility to negotiate costs.
Infrastructural and Technological Advancements
With multisourcing, you can use the latest and most effective infrastructures and technology through your service providers. Moreover, you won't have to invest and allocate resources because your outsourcing provider would be responsible for it.
Requires a Project Manager
Leveraging multiple outsourcing providers requires strong project management skills and a fair amount of exchange of information between teams. The more partners you have, the more critical it is to focus on monitoring, communication, and ensuring everyone is on the same page and hit deliverables.
Potential Increase in Management Costs
While you might save on hiring new workers, the overhead for your management costs might increase, especially when managing multiple providers and internal team members.
Quality Control
Multisourcing requires monitoring multiple outputs and keeping track of quality control and efficiency challenges.
While there are some challenges, multisourcing has been effective for many businesses. Here are a couple of tips on how you can make multisourcing work
Using Automation and Tools
Automation and project management tools can help businesses keep track of and monitor all their teams' projects.
Choosing the Right Outsourcing Partners
Another thing to consider is to make sure you choose the right outsourcing partners. It is critical to have partners who have the experience and are willing to collaborate with any team members (internal or external).
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